All paid plans include an onboarding session and access to our support team.
Demonstrator
Demonstrators engage communities and organizations with Spryng by helping make sense of the Active Sensemaking process.
Demonstrate the power of Active Sensemaking.
$
Free
For select communities
- 3 month subscription
- Limited custom frameworks
- 1 live survey at a time
- 100 stories/month
- Customizable frameworks include Community Learning, Brand Experience, Social Media Experience
- Access to datasets
- Customizable dashboard templates. Examples include Employee Experience, Covid-19, Social Media Interaction
Facilitator
Facilitators engage communities and organizations with Spryng as a thinking partner in the Active Sensemaking process.
Facilitate Active Sensemaking for your clients, communities and organizations
$
99.99
billed monthly
- One year subscription
- Unlimited custom frameworks
- 1+ live surveys
- 300+ stories/month
- Customizable frameworks include Employee Engagement, Community Learning, Brand Experience, Social Media Experience, Agile Team Experience
- Access to datasets
- Customizable dashboard templates. Examples include Employee Experience, Covid-19, Social Media Interaction
- Unique ability to attach Project or Organization accounts to Facilitator account. Enables sharing of templates
- 2 months free with annual subscription
Project
For a complete Active Sensemaking Research Project.
All you need to complete a research initiative.
$
2,749.99
for 1 year
- One year subscription
- One custom framework
- Unlimited live surveys
- 2000 stories+
- Multi-language data surveys
- Multimedia data survey - audio/video story survey
- Customizable frameworks include Employee Engagement, Community Learning, Brand Experience, Social Media Experience, Agile Team Experience
- Access to Employee Experience, Covid-19, Social Media Interaction datasets
- Data Exports
- External data connections
Organization
For participatory narrative inqurity and research at scale and custom security needs. Includes - enterprise-grade security, custom data residency and powerful governance features.
For organizations who have multiple initiatives, or surveys throughout the year.
$
Contact Us
Price upon request
- One year subscription
- Unlimited custom frameworks
- Unlimited live surveys
- Unlimited stories
- Enterprise grade security
- Custom data residency
- Powerful governance features
- AI Addons
Feature Comparison
Users, Roles and Permissions
Team members
?
A team member in the context of Active Sensemaking is a professional who guides groups through processes grounded in complexity theory, fostering an environment where emergent insights and self-organization can occur. They skillfully navigate the dynamics of complex systems, enabling groups to collaboratively generate novel solutions and organize their resources to address the urgent necessities of the moment. You can invite and manage the roles of team members in your initiative. team members may have read or write or manage sharing privileges. For example a team member can be a framework designer, a survey strategist or an analyst etc. A team member of the same Facilitator account must be an employee of the same organization. A team member of an account must be an employee of the same organization or a contractor.
1
1
3
Unlimited
Additional Team Members
N/A
200 credits/mo for additional member
200 credits/mo for additional member
200 credits/mo for additional member
Panelists
?
Panelists may be experts in a certain area of focus. For panel based story surveys you can upload a CSV file or connect to an external database and invite panelists to share their stories or experiences.
10
30+
100+
500+
Additional Panelists
N/A
200 credits/mo for additional panelists
200 credits/mo for additional panelists
Unlimited
Data Protection Officer
?
A data protection officer is a person who is responsible for ensuring that a company follows the laws and regulations that govern how that organization handles the personal data of its customers, employees, and others.
N/A
N/A
N/A
Yes
Process Management
User and Role Management
?
User and role management, project management, and initiative process setup are the basic features of the platform. These features are available to all users.
Yes
Yes
Yes
Yes
Facilitation Support
?
Discovery and Design Scratch Pad, Pattern Spotting Dialogues and External Canvas Integration support
No
Yes
Yes
Yes
Custom Agreements
?
Consent Forms, NDAs, DPO, Non-Solicit, Terms of Use, Teaming Agreements, Proposal Management
No
Yes
Yes
Yes
External Database Panelists Import
?
An external data connection provides automated importing of user directories or databases of potential respondents, meeting specific criteria.
N/A
N/A
Contact Us
Contact Us
Survey
Live Surveys
?
A survey is live when it is open to receive stories from people. A survey can be open for a specific period of time or can be open indefinitely for the subscription period. A survey can be closed and reopened. A survey can be paused and restarted.
1
1
Unlimited any language (90+ languages supported) text, audio and video surveys
Unlimited any language (90+ languages supported) text, audio and video surveys
Number of Stories
?
After the base number of responses are used, additional responses can be purchased.
100 stories/month, refreshes every month
300+ stories/month, refreshes every month (additional stories 1 credit/story)
2000+ stories/year, refreshes every year (additional stories 1 credit/story)
Unlimited
Pseudonimized Study Pariticipants
?
Hide the identity of panelists participating in a study
N/A
N/A
N/A
Yes
Survey Goals and Milestones
?
Track response rates and completion rates for your surveys.
N/A
Yes
Yes
Yes
Accessibility Support
?
Accessibility options exist, including keyboard navigation, and color contrast.
N/A
N/A
N/A
Contact Us
Survey Analytics
?
Google Analytics like dasboard with Opens, Clicks, Shares, Responses, and more.
N/A
N/A
Yes
Yes
Survey Means (Collectors)
Mobile, Tablet, Website Embeds, Snail Mail, Social Media Posts, QR Codes, Email
?
When a survey is made live the collectors receive experiences from people via computer/web, mobile phone, tablet or other web enabled devices.
Yes
Yes
Yes
Yes
Spryng.io Mobile App
?
This collector enables you to collect stories from people via mobile devices through the Spryng.io Mobile App available on iOS and Android platforms.
Yes
Yes
Yes
Yes
Journaling App
?
A custom app tailored to your specific needs. Features include journaling, timeline views and privacy settings.
N/A
Contact Us
Contact Us
Contact Us
Mobile SDK enabling integration in your mobile app
?
An integration into your existing mobile app. This collector type requires an assessment of your app and a custom quote.
N/A
Contact Us
Contact Us
Contact Us
Snail Mail
?
Snail Mail Collectors enable you to collect stories from people via Snail Mail.
N/A
N/A
Contact Us
Contact Us
Interactable Kiosk Dashboards
?
Enable public kiosks with interactable dashboards from people via touch screen devices.
N/A
Contact Us
Contact Us
Contact Us
AI Addons
AI Redaction
?
Redacting personal information and entities helps you protect privacy and comply with local laws and regulations.
N/A
N/A
1 credit/response
Unlimited
AI Transcription
?
Transcription enables you to easily transcribe audio and video responses.
N/A
N/A
1 credit/response
Unlimited
AI Translation
?
Translation enables you to easily translate responses into multiple languages.
N/A
N/A
1 credit/response
Unlimited
AI Classification
?
The AI Classification enables you to easily create custom text classification using your business-specific labels.
N/A
N/A
1 credit/response
Unlimited
AI Linguistic Sentiment Analysis
?
Linguistic Sentiment Analysis enables you to easily get the sentiment of a response (Positive, Negative, Neutral, or Mixed). Caution, AI sentiment analysis is not a replacement for human analysis.
N/A
N/A
1 credit/response
Unlimited
Data Management
Framework Import
N/A
Yes
Yes
Yes
Export
N/A
N/A
Yes
Yes
Dataset Import
N/A
N/A
Contact Us
Contact Us
Audit Log
Yes
Yes
Yes
Yes
Panelists Import
N/A
Yes
Yes
Yes
Support
Paid Support
?
Paid support includes services like Professional Transcriptions and Translations, Instrument Design, Collection Strategy, Kiosk Setup, Custom Consent/Agreement support, Facilitation Support, and Data Analysis, Data Formatting, Export/Import, Dasboard Design, Journaling Support, and more.
N/A
Contact Us
Contact Us
Contact Us
API
?
The Spryng API enables you to integrate Spryng with your existing systems and workflows.
N/A
Contact Us
Contact Us
Contact Us
FAQ
What is a credit?
Credits are the basic Spryng unit of value for obtaining addons and special services. A credit on average is about USD $0.10 (10 Cents). You can use credits for collecting, redacting, transcribing, or translating a response and for other listed services. These work like a bank account, with different kinds of initiatives drawing down a user’s balance of credits. It is always possible to purchase more credits.
What is a Collector?
A collector is the portal through which people share their experiences. When a survey is made live the collectors receive experiences from people via computer/web, mobile phone, tablet or other internet enabled devices. There are two kinds of surveys: anonymous (allowing anyone who has a collector link to respond) and panel (can be optionally pseudonmized for privacy).
How does upgrading the account work?
A Demonstrator account can be upgraded to a Project or Organization Account anytime during the current subscription period. Upgrading to a Project account will extend the subscription period to 1 year from the time of the upgrade.
E.g., If you started a Demonstrator account with an Employee Experience Initiative on January 1st of 2024 and decided to upgrade to a Project account on June 30th of 2024. You will have until July 1st of 2025 to work on the Employee Experience Initiative with your Project account with the ability to do an additional research project.
E.g., If you started a Demonstrator account with an Employee Experience Initiative on January 1st of 2024 and decided to upgrade to a Project account on June 30th of 2024. You will have until July 1st of 2025 to work on the Employee Experience Initiative with your Project account with the ability to do an additional research project.
Can I get a discount if I import data from other Sensemaking platforms?
Yes, you get 300 credits for every project that you import.
How can I get a discount for my non-profit?
Spryng offers a 10% discount on annual subscription payments for qualified Non-Profit Organizations, Educational Institutions and Government Organizations accounts.
Please click here to contact for assistance.
What languages do you support?
Spryng supports the following languages in not only the questionnaire language but also in the collection of the story responses in text, audio and video:
Afrikaans, Albanian, Algerian Arabic, Arabic, Armenian, Asturian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Simplified Chinese, Traditional Chinese, Croatian, Czech, Danish, Dutch,, English, Australian English, British English, Esperanto, Estonian, Finnish, French, Frisian, Scottish Gaelic, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Ido, Igbo, Indonesian, Interlingua, Irish, Italian, Japanese, Kabyle, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latvian, Lithuanian, Luxembourgish, Macedonian, Malayalam, Marathi, Mongolian, Nepali, Norwegian Bokmal, Norwegian Nynorsk, Ossetic, Persian, Polish, Portuguese, Brazilian Portuguese, Punjabi, Romanian, Russian, Serbian, Serbian Latin, Slovak, Slovenian, Spanish, Argentinian Spanish, Colombian Spanish, Mexican Spanish, Nicaraguan Spanish, Venezuelan Spanish, Somali, Lower Sorbian, Upper Sorbian, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Thai, Turkish, Turkmen, Udmurt, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh.
Afrikaans, Albanian, Algerian Arabic, Arabic, Armenian, Asturian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Catalan, Simplified Chinese, Traditional Chinese, Croatian, Czech, Danish, Dutch,, English, Australian English, British English, Esperanto, Estonian, Finnish, French, Frisian, Scottish Gaelic, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Ido, Igbo, Indonesian, Interlingua, Irish, Italian, Japanese, Kabyle, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latvian, Lithuanian, Luxembourgish, Macedonian, Malayalam, Marathi, Mongolian, Nepali, Norwegian Bokmal, Norwegian Nynorsk, Ossetic, Persian, Polish, Portuguese, Brazilian Portuguese, Punjabi, Romanian, Russian, Serbian, Serbian Latin, Slovak, Slovenian, Spanish, Argentinian Spanish, Colombian Spanish, Mexican Spanish, Nicaraguan Spanish, Venezuelan Spanish, Somali, Lower Sorbian, Upper Sorbian, Swahili, Swedish, Tajik, Tamil, Tatar, Telugu, Thai, Turkish, Turkmen, Udmurt, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh.